Your information,
handled with care
How TintCo Window Films collects, uses and protects your personal information.
Last updated: 19 July 2026
TintCo Window Films (“TintCo”, “we”, “us”) is a Sydney based window film supply and installation business located at 463 Port Hacking Rd, Caringbah South NSW 2229. This policy explains how we collect, use, store and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Contact details you provide when you enquire, request a quote or book an installation, such as your name, phone number, email address and suburb.
Details about your enquiry or project, such as the type of film or work you are interested in and information about your property relevant to a quote.
Records of communication with us, including emails, form submissions and phone calls. Calls to our tracking numbers may be recorded for quality and training purposes.
Payment details required to process deposits and invoices, which are processed securely through our payment provider.
Technical and usage data when you visit our website, such as your IP address, device and browser type, pages visited and how you found us, collected via cookies and similar technologies.
Directly from you, when you submit an enquiry form, call us, email us, or speak with our team.
Automatically, through cookies and tracking tools on our website. These include analytics and advertising tags that record campaign information (for example, which ad or search term brought you to the site) so we can measure our marketing.
From third party platforms you use to interact with us, such as Google, Facebook and Instagram.
To respond to enquiries, prepare quotes, schedule and perform installations, and provide customer support.
To process payments and administer warranties.
To send service related communications, and with your consent or as permitted by law, occasional marketing communications. You can opt out at any time.
To measure and improve our website, advertising and services, including determining which marketing channels lead to enquiries.
To comply with legal obligations.
Service providers who help us run the business, such as our customer relationship management platform, call tracking and telephony providers, payment processors, and advertising and analytics platforms (including Google and Meta).
Film manufacturers, where required to register or process a warranty claim.
Professional advisers and authorities where required by law.
We do not sell your personal information.
Our website uses cookies and similar technologies for analytics, call tracking and advertising attribution. These help us understand how visitors use the site and which campaigns are effective. You can disable cookies in your browser settings, though some site features may not work as intended.
We may use remarketing tools offered by Google and Meta, which show you our ads on other websites based on your visit to our site. You can opt out of personalised advertising through your Google and Facebook account settings.
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, including secure hosting, access controls and reputable third party providers. Some of our providers may store data on servers located outside Australia; where they do, we take reasonable steps to ensure they handle your information consistently with Australian privacy law.
You may request access to the personal information we hold about you, or ask us to correct or delete it, by contacting us using the details below. We will respond within a reasonable period.
If you believe we have mishandled your personal information, please contact us first and we will work to resolve the issue. If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
We may update this policy from time to time. The latest version will always be published on this page.
TintCo Window Films
463 Port Hacking Rd, Caringbah South NSW 2229
info@tintco.com.au · (02) 9100 0228
